Job Summary
As a Pet Care Receptionist, you will be responsible for great client interactions and selling our services. Your role will encompass sales, booking reservations, invoice processing, and administrative duties. You play a vital role in ensuring our clients and their pets receive the best care and experience possible.
Responsibilities:
o Greet every client warmly as they enter our center, helping and making them feel valued.
o Answer telephone calls promptly with a friendly demeanor and assistance.
o Utilize friendly sales techniques to inform clients about additional services and products.
o Resolve issues with dissatisfied clients to ensure client retention.
o Coordinate with various service departments for accurate billing and care.
o Complete thorough check-in procedures for lodging, including inventory and medication instructions.
o Processing Enrollment Paperwork & Vaccinations:
o Assist in creating other special projects as assigned.
o Handle daily reports, file paperwork, and maintain client records.
o Complete cleaning tasks per checklist.
Qualifications:
Previous experience in the Pet Care or Hospitality field is preferred
Must have a friendly and outgoing personality
Must have basic MS Office Suite and data entry
Ability to work in a fast paced and noisy environment.
Excellent written and oral communication skills
Ability to multi-task, manage time, and work independently
If you are a friendly, organized, and dedicated individual who loves pets and excels in customer service, we invite you to apply for the Pet Care Receptionist position. Join our team and help us provide exceptional care and services to our furry clients and their loving owners.
Apply today and let's work together to create wagging tails and satisfied clients!
LIVE UNLEASHED!
Company Purpose To unleash love, joy, peace, kindness, goodness, and gentleness into the world.
Mission: Our mission is to celebrate and promote a positive emotional bond between humans and dogs through providing a healthy, fun, interactive and loving environment in which dogs thrive. We do this by specializing in the daily and overnight care of dogs, enrichment activities, and other select services.