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Reservation Specialist Sandy Springs

Future Opening: Reservation Specialist

Full Time • Sandy Springs

For over 18 years, fido fido Dog Daycare & Boarding has been the go-to spot for dog lovers in Georgia to bring their four-legged family members. Unleash the joy in your work life! You are not “cookie-cutter,” and neither should your job be. We promise to get to know you as a unique individual and look for your services to fit our pups' unique needs.

Responsive recruiter
Benefits:
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources
🐾 Client Experience Coordinator – Dog Boarding Concierge 🐾
Type: Full-Time / Part-Time
Compensation: Competitive hourly rate + sales bonuses + tail wags!

Do you love dogs and people? Do you thrive in a fast-paced environment where you can combine hospitality, customer service, and a little sales magic into one wag-worthy role?

We’re looking for a Client Experience Coordinator to help pet parents feel confident and cared for while creating five-star boarding experiences for their furry family members. Think of this as a hotel concierge meets dog whisperer—with a heart for customer service and a nose for what pets (and their people) need.

🐶 What You’ll Do:
• Greet clients (both human and canine!) with warmth, professionalism, and genuine care.
• Guide pet parents through our boarding options and recommend the best-fit experiences.
• Coordinate bookings and upgrades—from spa treatments to play packages.
• Ensure every stay is smooth, safe, and fun—from arrival to pick-up.
• Assist with check-ins, check-outs, and daily updates to clients.
• Build lasting relationships with repeat clients and their pets.
• Maintain a clean, inviting front-of-house area that reflects our brand.
• Collaborate with the care team to make each dog’s stay unforgettable.

✨ You’ll Thrive in This Role If You:
• Have a background in hospitality, customer service, or sales (bonus if you’ve worked in pet care or the service industry).
• Are detail-oriented, organized, and love creating seamless experiences.
• Communicate with empathy, confidence, and clarity—both in person and over the phone.
• Love dogs of all breeds and temperaments—and aren’t afraid of a little drool.
• Can multitask without losing your smile.

🐕 What We Offer:
• A paws-itively fun, team-first work culture.
• Sales incentives and growth opportunities.
• Ongoing training in client care, pet behavior, and service excellence.
• Discounts on boarding, daycare, and grooming services.
• Endless tail wags, puppy kisses, and feel-good moments.

Ready to turn your passion for dogs and people into a rewarding role?
Apply now and help us make every dog’s stay feel like a vacation—and every client feel like part of the pack.
Compensation: $11.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Why choose us?

We are small by design. This allows us not only be employers, it offers us the chance to service our staff and community.

These are just a few of the reasons employees choose us:
Flexible Schedule
We offer a flexible schedule and great team that jumps in when life happens.
PTO
We offer Paid Time Off for full-time employees. Part time staff can earn PTO after 1 year on the job.
Employee Assistance Programs
We have multiple partners to assist our employees with real life issues.
Discount Programs
We offer multiple discount programs to help you save money on numerous items, as well as tip-sharing.
Growth and Leadership Opportunities
We believe in partnering with the staff on internal and external growth. That's what real teamwork is!